How to handle non-productive team members?

In project Management sometime you meet with the non productive team. As a project manager how do you get the task done from this type of team. Means how do you handle non-productive team members?


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Community Opinion/Answers
 

It is the responsibility of the project manager to ensure that the team's output meets the performance requirements stated in the project definition and delivers the goals of the project.

Why a team member would be a non productive? Either he is not up to that level of his work means his skill set is weak. So the answer is coaching/mentoring. Ask Tech Lead to communicate with him frequently & face to face. Don’t wait for the task to complete go to his seat, talk friendly, ask indirectly what he is doing and give your suggestions. Don’t point him forward some good article to whole team. Give your feedback early to the member. Indirectly share your experience about the problems he is facing. Realize him that he the important valuable member of the project team and you have lot of expectations from him.

Second thing is , some team members are careless or your environment is not productive. The solution is, explain clearly what is expected from the team. Don’t wait for status report, communicate frequently with team and remind their goals step by step goals.
Appreciate the members who are doing good work. Involvement is the key to handle non productive members. Don’t assign them work through mail. First meet with team, explain the goals, divide the goals into parts & Let the team members pick tasks of their own choice. That will make them more responsible for their task. I think in this way you can change their professional attitude.




Manoj Kumar Gupta Said..

First of all I want to say that I am customer care excutive in Back-office and My point of veiw that
first of all you check yourself where are you wrong or
right if you don't have any feedback than sortout the problem because of your team is non-productive where is your chain is week sortout and do work on that first mantra that is you behave to yr member whichtypes behave like you make behavier they feavor of you sometimes be strik and all the time
very good with them. Secondthings want to say most of the members do politics becasue of that they don't be productive so break them always be successful.




manoj kumar Gupta Said..

thirds things always make comptetive environment.




A.varalakshmi Said..

Its really very usefull for the TL, TM , GL




D I C K Y Said..

As per my point of view the person who is not performing well than you should know his or her problem directly or indirectly. After knowing his or her problem you should meet him personally and give him motivation. Find some plus point in him and appreciate on his plus point and make him habitual to listen this so he will 100% try to give his best where he is lacking.




Narendra Said..

My openion is if the team member is a under performing then reason needs to be find as he may be technically weak where mentoring is required or he may be having personal problems due to which his performance is affected hence first try to understand him and then take a decision/ act on the action.




Aparna Said..

It is PMs responsibilty to understand why a team member is not performing. There could be various reasons : 1. He may not be able to understand the goals of the project - in this case we need to sit and tell him what are the goals of the project. 2. he may be underqualified for the work, then training might help him.Here micromanagement may also be required.3. Some enviornmental factors that might be impacting his work. PM needs to understand and work on same accordingly.




Saravana Said..

All team members should be treated equally it makes the positive energy in the team. The leader should know the objective of the work. He is in a position to solve the problems of the team members and leader could be easily reachable to all. The team outings with family members bring the bonding in the team personally.




Ravindra Said..

A person becomes non-productive for several reasons:
1. Lack of technical expertise
2. Lack of Domain expertise
3. Communication problems
4. Enviornmental/personal issues
5. Experience levels (Calibre and capacity to perform the task)

for 1 and 2, assign him a mentor or a senior person who can improve his technical/domain knowledge. Other steps could be to send him for the relevant trainings.
for 3, keep him involved in team meetings and technical discussions - ask his opinion/ideas about the solutions to the issues/problems.
for 4, have one to one discussions and make him clear about the project goals and to be focussed.
for 5, go for incremental way of assigning the work load. Have a senior person for guidance and mentoring.




Nityanad Said..

as per my point of view so my failour as per my team failour first of all i will change my work style and then i will find my team's problem, lack of confidence, and motivate them.The team outings with family members bring the bonding in the team personally




Nityanad Said..

as per my point of view so my failour as per my team failour first of all i will change my work style and then i will find my team's problem, lack of confidence, and motivate them.The team outings with family members bring the bonding in the team personally




Prem Said..

My 2 Cents ... based on what has been effective by and large ...

• Setting Expectations (upfront / during the review of performance) – objectives and goals
• Periodic Supervision on Progress and Review Results (Encourage Improvements in Public & Indicate Areas of further Improvement in Private)
• Measuring Performance against Expectations (self-rating & supervisor-rating analysis)
• Assessing Number, Nature and Extent of Instances of Non-Performance to Expectations
• Identifying Root Cause (Competency / Job-Mismatch / Fatigue / Personal Reasons etc.)
• Counseling / Mentoring through Formal & Informal Communication




anup kumar Said..

as per my knowledge, super wiser should try to know that what are problem in my team then try to resolve problem for that they can take opinions from team and follow it and environment should eco freindly . team leader should motivate team as well as trust on team member. team leader should talk to his team member personelly and tell him if you have problem to deliver a product you can sit to senior person and tell to senior person guide him and tell to company goals and leader should tell to way for growth. if you can problem, let me inform and i will shot out and you have caliber to do and utilize it.




Speedocreedo Said..

Non Productivity is caused by these factors:-
- Lack of skills
- Not knowing what needs to be done and how it needs to be done
- Lack of motivation
- Boredom
- Fear
- Time management issues
- lack of commitment towards job
- Health issues
- Personal tensions in life
- Professional pressures like company politics etc

All of these can be resolved with a patient and loving attitude towards the employee. After all we are humans and we respond to someone who has our best interest in mind.

Remedial Measures can be:-
- Training to improve skills required for the job
- Counselling to resolve personal and professional issues
- Encouragement to boost morale in case low self esteem is the cause
- Being strict with those who have taken it for granted and are careless to bring them in focus with the seriousness of the job

All in all, these issues can be resolved once the underlying cause is identified.

Cheers
Speedo




aarya khaladkar Said..

It may happen that he is not satisfied with his salary or promotion. at that time you can assign him new challenging task. and can check his performance. if he is weak in that then you can realize his capabilities and guide him according to that. also you can give your personal example to motivate him. also do the macro management of the given task. and check in how much time he can finish the same also ask him to send the status report of the given task at the end of the day




aarya khaladkar Said..

A not productive team member should be helped as soon as the pattern of non productivity is reveled.
the very fact that a team mate doesn't have authorioty over the productive member can be what opens the door to needed conversation. A team member who doesn't take initiative because it is not their job is not performing as a team member.Taking responsibility for each others performance is at the heart of what differentiates a team from a work group




aarya khaladkar Said..

A not productive team member should be helped as soon as the pattern of non productivity is reveled.
the very fact that a team mate doesn't have authorioty over the productive member can be what opens the door to needed conversation. A team member who doesn't take initiative because it is not their job is not performing as a team member.Taking responsibility for each others performance is at the heart of what differentiates a team from a work group






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